Retailing includes all the activities in selling products or services directly to the final consumers for their personal, non-business use. Retailers are businesses whose sales come primarily from retailing.
Types of Retailers
- Specialty stores
- Carry a narrow product line with a deep assortment such as apparel stores, sporting goods stores, furniture stores etc.
- Eg: Bata
- Department stores
- Carry several product lines – typically clothing, home furnishing, household goods etc.
- Eg: Lifestyle
- Supermarkets
- Relatively large, low cost, low margin, high volume, self service operation designed to serve the consumer’s total needs for grocery and household products.
- Eg: Spencers
- Convenience stores
- Relatively small stores located near residential areas, open long hours, seven days a week, and carrying a imite line of high turnover convenience products at slightly higher prices.
- Discount stores
- Carry standard merchandise sold at lower prices with lower margins and higher volumes.
- Eg: Brand Factory
- Off-price retailers
- Sell merchandise bought at less than regular wholesale prices and sold at less than regular retail prices.
- Often leftover goods, overturns and irregulars obtained at reduced prices from manufacturers or other retailers.
- Superstores
- Very large stores traditionally aimed at meeting consumer’s total needs for routinely purchased food and non-food items.
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